The “Quality of a Conversation” says a lot about a person’s Leadership. In fact, you  could say that leadership comes to life in the actual  conversation between people.

 So, what is the “Quality of Conversations” like in your business?   Does it matter? Are  you and others in your business having the  conversations  you need to have? Are  people able to be “straight” with each other?  Do leaders speak with clarity? Do  people  encourage each other, listen,  inquire, probe and get to the root of what is  being truly said without becoming defensive?  Is it ok for  people to challenge each  other at any level in  the business?  Is there a climate of trust or an undercurrent of  fear in the business?

 We think these are important questions for any business.  We work one to one or  design development events for small groups of  people where we  take a closer look at  the conversations people are having or are avoiding in a business.  We build people’s  confidence, clarity and behavioural  flexibility to be able to have quality conversations  with the people they need to in their work or  personal lives.

Our work is influenced by a number of authors and books in this field including Bruce Bodaken and Robert Fritz – “The Managerial  Moment of  Truth”, Susan Scott – “Fierce Conversations” and Marshall Rosenberg – “Non Violent Communication” to  mention a few.