Our Clients – George Watsons College
We were asked to help to review the effectiveness of the Support Staff Line Management Meeting.
We interviewed all of the people who were involved in these meetings, and some of those who had a stake in the outcome of the meeting, around what they thought the purpose of the meeting was, whether they thought it was effective and if anything could be done differently. We shared the results of the feedback in one of their team meetings and the team worked on action planning a way forward to keep the best of what the meeting was good at and address the shortfalls. Here is what the leader of the team said about our work…
“Thank you for the excellent work you carried out with our Support Staff Line Managers. They all appreciated the value of the exercise and bought into the process, which I think reflects the trust and confidence they had in you as facilitators. I am sure this will change the way that I work and I hope it will make the group and the way in which we communicate with the Support Staff more effective”.
James Mills – Bursar